Privacy Policy

This privacy policy explains how Valen & Co, a trading name of Butyros Ltd, collects, uses, and protects your personal data.

In this document, “we”, “our”, or “us” refers to Butyros Ltd (trading as Valen & Co).

Company number: 16497512
Registered office: 124 City Road, London, United Kingdom, EC1V 2NX
Website: https://www.valentrading.com

1. Introduction

We are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly.

This policy outlines:

  • what information we collect

  • how we use it

  • your rights under UK data protection law

We comply with applicable legislation including the UK GDPR and the Data Protection Act 2018.

2. Information We Collect

We may collect the following types of personal data:

  • Name and contact details (email, phone number)

  • Company and trading information

  • Information submitted via forms (e.g. trade account applications)

  • Communication data (emails, enquiries)

  • Technical data (IP address, browser type, device information)

3. How We Use Your Information

We process your data for the following purposes:

  • To review and process trade account applications

  • To provide our products and services

  • To respond to enquiries and provide customer support

  • To manage our business operations and relationships

  • To improve our website and user experience

4. Legal Basis for Processing

We process your data under the following legal bases:

  • Contractual necessity – to provide services or products

  • Legitimate interests – to operate and improve our business

  • Consent – where you have explicitly agreed (e.g. cookies or marketing)

  • Legal obligation – where required by law

5. Sharing Your Information

We do not sell your personal data.

We may share your information with:

  • service providers (e.g. hosting, payment processors)

  • logistics and delivery partners

  • professional advisers (legal, accounting)

  • authorities where required by law

All third parties are required to handle your data securely.

6. Data Retention

We retain your personal data only as long as necessary:

  • to provide services

  • to comply with legal obligations

  • to resolve disputes and enforce agreements

7. Cookies and Tracking

Our website uses cookies to:

  • improve functionality

  • analyse website usage

  • enhance user experience

You can control cookie preferences through your browser settings.

8. Data Security

We implement appropriate technical and organisational measures to protect your data, including:

  • secure servers

  • SSL encryption

  • restricted access to personal data

9. Your Rights

Under UK data protection law, you have the right to:

  • access your personal data

  • correct inaccurate data

  • request deletion of your data

  • restrict or object to processing

  • withdraw consent at any time

To exercise your rights, contact us at: admin@valentrading.com

10. International Transfers

Where data is transferred outside the UK, we ensure appropriate safeguards are in place in accordance with GDPR requirements.

11. Complaints

If you are not satisfied with how we handle your data, please contact us first.

You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://ico.org.uk/concerns/

12. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on our website.

13. Contact Us

If you have any questions about this policy, please contact:

Valen & Co (Butyros Ltd)
📧 admin@valentrading.com